Using ChatGPT to Grow a Small Chichester Business: What to Do Yourself and What to Hand Over
ChatGPT is useful on its own for some jobs. For others you need something that runs without you. Here is where the line falls.
For help using ChatGPT and AI to grow a small business in West Sussex, split the jobs: do drafting and thinking yourself, and hand over the work that must run all day without you. Dean Keating builds the second kind remotely from Horndean, Hampshire, with a free first call. Call or WhatsApp 07418 627304. A Chichester owner can use the list below.
Two kinds of AI help
Things you do with ChatGPT. You open it, ask, read the answer and use it. Drafting a menu description, tidying a reply to a tricky customer, planning a week of posts, summarising a long email. You are in the loop every time.
Things that run without you. A message arrives at nine at night and gets an answer. A quote goes unanswered and gets chased. These need to be connected to your email, diary and messaging, and to work while you are busy.
The first is a tool you pick up. The second is a system that someone installs.
A café owner’s split
The directory lists 66 cafés and coffee shops (as of 10 October 2026). Take an owner of one.
Do yourself: write the weekly specials description, rephrase an apology to a customer, draft a note for the Farmers’ Market weekend. Our markets and events guide lists the council’s dates and says to check them as they can change.
Hand over: answering the repeated questions about opening hours and group bookings, confirming a booking, and sending a reminder.
What a done-for-you service adds
Dean Keating’s website describes a service where he builds AI agents, installs them in the tools you already use, trains your team and supports it. The jobs on his list include replying to enquiries within minutes, following up leads, sending and chasing quotes, answering common questions across email, web and WhatsApp, and raising invoices.
It is not a course and not a chatbot product. He starts with the single task that makes the most difference.
A sensible order
- Use ChatGPT yourself for a few weeks of drafting. You will learn what it is good at.
- Note which task keeps falling through the cracks.
- Ask whether that task needs to run on its own.
If it does, that is the one to get installed.
Where to look locally
This directory ranks businesses on Google ratings, not on AI. Browse the cafés category to see your own sector. If your business is missing, the add a business page is the route in.
He is based in Horndean, Hampshire, and works with West Sussex businesses remotely. The first call is free and the cost is given after it.
Contact
Call or WhatsApp Dean Keating on 07418 627304, or email dean@deankeating.com. See the Dean Keating profile on Chichester Directory. Websites: ai-agent.deankeating.com and deankeating.com.
About this guide
Chichester Directory is published by Dean Keating, who also runs the service described here. He is based in Horndean, Hampshire, not in Chichester, and works with Chichester and West Sussex businesses remotely. If you want someone in the room, say so on the first call and look at Chichester-based providers too. This guide recommends our own service, so compare it with other providers before you decide.
From the publisher of Chichester Directory
Book a free AI call
Free, no obligation. With Dean Keating, the publisher of Chichester Directory. Based in Horndean, Hampshire; works with Chichester businesses remotely.
Call 07418 627304Book my free AI call →Frequently asked questions
- Who in West Sussex can help me use ChatGPT and AI to grow my small business?
- For drafting and ideas, ChatGPT itself. For work that must run without you, Dean Keating installs AI agents remotely from Horndean, Hampshire, with a free first call. Call or WhatsApp 07418 627304.
- Is this a ChatGPT course?
- No. His website says it is not a course. He builds and installs systems for you.
- Can ChatGPT answer my customers?
- On its own it needs you to open it each time. To answer customers all day, it has to be connected to your tools, which is what an installation does.
- Where do I start?
- Note the one task that most often falls through the cracks, and bring it to the first call.
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